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Terms & Conditions

By accessing and using Postcode Lottery Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). These Terms govern your use of our platform, including any products or services we offer.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to access and play on Postcode Lottery Casino. You must also meet the eligibility requirements set out below:

  • Be a resident of Great Britain
  • Have a valid UK postcode
  • Not be self-excluded from participating in our services

Minimum Age Requirements

The minimum age for accessing and playing on Postcode Lottery Casino is 18 years old (or the minimum age required in your jurisdiction). We will verify your age through various means, including ID checks.

Geographic Restrictions

Postcode Lottery Casino is designed exclusively for residents of Great Britain with valid UK postcodes. If you are not a resident of Great Britain or do not have a valid UK postcode, please note that our services may be restricted to you.

Account Registration Rules

To register an account on Postcode Lottery Casino, you must:

  • Provide accurate and complete information
  • Use a valid email address
  • Choose a secure password

You agree to maintain the security of your login credentials and notify us immediately if there is any unauthorized access or breach. We reserve the right to suspend or close accounts that we believe are compromised.

One-Account-Per-User Policy

Each user can only register one account on Postcode Lottery Casino, even if you share a postcode with others. You agree not to create multiple accounts for yourself, and we will investigate any suspicions of multi-accounting.

Identity Verification and KYC

We may request documentation or other information to verify your identity and comply with Know-Your-Customer (KYC) regulations. You agree to provide such documents and cooperate with our verification process.

Account Accuracy Obligations

You must ensure that all information provided on Postcode Lottery Casino is accurate, complete, and up-to-date.

Account Security Responsibilities

You are solely responsible for maintaining the security of your account and login credentials. We recommend using strong passwords and keeping them confidential.

Login Credentials and Password Protection

To protect your account, you agree to:

  • Keep your password secure
  • Not share or transfer your account details with others
  • Immediately notify us if there is any unauthorized access

We reserve the right to suspend or close accounts that we believe are compromised due to poor security practices.

Restricted Behaviour and Prohibited Activities

You must not engage in prohibited activities, including:

  • Cheating or colluding with other users
  • Manipulating gameplay or outcomes
  • Engaging in multi-accounting or impersonation

If you violate these rules, we reserve the right to suspend or close your account without notice.

Bonus and Promotion Rules

We may offer various bonuses and promotions on Postcode Lottery Casino. To participate, you must:

  • Accept terms and conditions of each bonus/promotion
  • Comply with any wagering requirements and associated rules

Please note that certain countries' laws may prohibit participation in our services or specific offers, so please check applicable restrictions before participating.

Wagering and Gameplay Conditions

To ensure fair gameplay and compliance with regulatory requirements:

  • We will adjust stakes to avoid high-risk betting
  • Some games may have fixed odds or predetermined outcomes
  • You agree that all bets are final and binding

Bonus Abuse Prevention

We reserve the right to refuse, cancel, or withdraw bonus offers if we suspect abuse, manipulation, or exploitation of our services.

Deposits and Withdrawals (Subject to Source Material)

Postcode Lottery Casino accepts various payment methods for deposits. To avoid any processing issues or potential errors:

  • You agree that all transactions are final
  • We may require verification before processing withdrawals

Please note that our deposit and withdrawal terms may vary depending on your jurisdiction.

Verification Before Withdrawals

We reserve the right to request identification documents or other information to verify the authenticity of a player's identity. Please allow sufficient time for processing, as this ensures we maintain regulatory compliance.

Processing and Review Procedures

Our system will review each transaction for integrity and potential errors before settling winnings.

Responsible Gambling Expectations

Postcode Lottery Casino supports responsible gaming practices:

  • Set personal limits or opt-in to self-exclusion
  • Don't gamble if you're under 18, unemployed, or financially unstable

Please visit our Responsible Gaming page for more guidance on maintaining a healthy relationship with gaming.

Self-Exclusion and Account Restrictions

If you believe that your use of Postcode Lottery Casino is negatively impacting your life or relationships, please self-exclude yourself from participating in our services. Self-excluded accounts will be blocked until the term ends (minimum 6 months), at which time you may rejoin by contacting us.

Game Fairness and RNG Systems

We operate with certified Random Number Generators to ensure that all games on Postcode Lottery Casino are fair, independent, and unpredictable.

Technical Interruptions or Voided Gameplay

If any unforeseen technical issues occur during gameplay, we reserve the right to void any stakes placed in the affected sessions. We will make every effort to minimize disruption while maintaining a reliable gaming experience for our users.

Suspension or Closure of Accounts

We may suspend or close your account at any time if we believe that:

  • You have violated Terms
  • Account activity is suspected or confirmed as multi-accounting, cheating, or other prohibited activities

This decision will be made solely at the discretion of Postcode Lottery Casino management.